Date:
|
07/05/2017
|
Location:
|
Darwin (Northern Territory) -
again…
|
Distance Travelled:
|
127 km
|
Temperature:
|
Min:
|
23.9
|
|
Max:
|
33.7
|
broken trailer parts (so far):
|
3(ish)
|
And we thought it was all going so well… Bugger, oh well,
here we go again! (surely, these mishaps must come in groups of three, right…?).
Kakadu had been a dream! Snapping crocs, squawking birds
and busily building ants surrounding us at every turn. But, despite the day
time pleasures; each night, when we went to rest our weary bodies in bed, there
had been a nagging doubt in the back of our minds that “things just weren’t
right”.
Unfortunately, neither Nat nor I could put our fingers on
what exactly what was causing us to lose sleep. Normally, our bed is a glorious
place of tranquil rest and slumber – particularly after a hard day of tramping
around the countryside. But, for some reason, since we pulled into Kakadu,
things just felt awkward and, well, slightly ‘slanty’...
Secretly, I blamed Nat for having made the bed all wrong and,
I imagined, left the underlay bunched up at my end (But, shhh, don’t tell her
that). However, I also secretly blamed myself, in case I’d managed to park the
trailer all squiffy and placed one wheel into some hitherto hidden ditch that
was throwing our stability off-wack. But squiffy it was, and squiffy it
remained. For two nights, Nat and I both had dreams about falling off cliffs or
rolling down mountains and plunging into an abyss below. On the second night,
Nat tells me that she even had a fleeting thought that one of the bed struts
may have been left out... but unfortunately, she fell asleep before that
thought became a fully formed idea.
I say unfortunately, because, as it turns out – she was
right...
During a brisk investigative walk around the van (on our
third morning, no less) we finally found the problem. Yup, ‘Mr Poo brain’ here
had indeed forgotten to put one of the bed-end struts in place when I was
setting up the trailer. For the uninitiated Jayco lugger, the trailer which we
are lugging, when collapsed, folds into a footprint about the size of a car.
“But, in that case, where does one sleep?” I hear you cry. Well, that’s the very
point of this diatribe. When setting up the trailer, the beds are pulled out
from either end and are wedged in place by two stabilizing bed struts. These struts
provide support and stability to the beds once fully extended and (purportedly)
are able to support up to 350kg. But without these struts, the bed ends are little
more than floppy appendages, flapping in the breeze. Yup, missing one of these little
beauties was a major faux pas for any
Jayco aficionado. Perhaps, it might even be considered on the scale of giving the
rude finger to the pope, or as Willy Russell would put it,
‘buggering the bursar’ (I’m sorry if
there are any kids reading this - although, I doubt there are - but, at least it’s a reference to a brilliant
work of literature… I implore you to read it, it’s one of my faves!).
But, stick the proverbial birdie up at the Pope I did.
And, despite adding the strut on the third morning, the damage had already been
done.
Oh, poo…
Yet, to the untrained eye of a mere casual pontiff polemic,
the ever so slight bend (almost imperceptible, really) in the right-side bed rail
was just enough to put a kibosh on our plans.
As it happens, we had been uncharacteristically awake and
ready to roll early on the morning of our expected departure. Cupboards were packed,
benches were cleaned, kids were dressed and teeth were brushed… and then came
time to fold down and collapse the trailer. Nat popped to the shops to pick up
some last minute supplies, because in most circumstances - by this point - we
were mere moments away from being on the road again and heading to our next
destination.
But, alas, not this morning. Alas…
All was going swimmingly; that is, before
I came to slide in the final bed end. And, yup – you guessed it – it wouldn’t
budge. Oh, how I strained and pushed and sweated and gnashed my teeth with
such great fury as would make mountains tremble. But, no matter how much brute force Ben and I applied – it simply wasn’t
going anywhere.
Calming down and surveying the situation with fresh eyes, it was clear that there were
in fact only a few bolts holding the bed together. But should I take them apart? What
would that mean for our warranty? A call to the Jayco roadside assist wasn’t
much help. They informed me that they were able to help out with mechanical
difficulties (albeit during regular business hours and preferably within
spitting distance of a major metropolitan centre), but twisted bed ends were
outside their scope of their expertise. Expertise?
come on!
It doesn’t look
like much, but that ever so slight bend stuffed up our day!
In the end, all I wanted to know was whether I would be permitted
(under the terms of my warranty) to take
it part myself or if this would be breaking some cardinal sin that would leave
me high and dry in the future (we still had a long way to travel, and a
warranty could come in handy if we seriously did have an unscrupulous dalliance
with the aforementioned bursar…)
The chap I spoke to at Jayco roadside assist did his best to help me. By which, I mean he
jumped straight on Google and tried to find someone who might actually know how to fix the problem. In
the end (a few hours later) he called back and gleefully informed me that he
had found a mechanic in the Kakadu region, who he hoped would be able to help.
Being a Sunday, in the middle of a National Park, miles away from absolutely anywhere,
our Jayco man seemed quite chuffed with himself as he patched me through to the
mechanic waiting on the other end of the line. After a very brief conversation, it quickly
became apparent that the mechanic couldn’t really help us at all. What he could
do was have a go at straightening the
rails for me – but, he wasn’t sure if he had the tools for the job. Either way,
it would cost about $180 to find out. “No worries, mate”, I said to the guy at
the end of the phone, “I’ll keep you in mind, if I can’t get it sorted myself”.
Hanging up, I jumped back on the phone to Jayco and spoke
to a different guy who, after much repeating of my question about the potential voiding
warranties, he eventually confirmed that I would be well within my rights to get
the trailer back on the road by any means
necessary (or words to that effect) in order to get to the nearest
reputable Jayco servicer.
“Any hassle the with warranty?” I said.
“Nah mate,” he replied “you’re stuffed if you stay where
you are – so, if you’re able to get it back on the road, you’ll be covered”.
It seems that ‘nationwide’ support doesn’t actually
extend to many of the places a Jayco owner might want to visit in this vast nation
in which we live...
Moments later, with a reference number for the call
firmly clenched in my hand, I had the bed unbolted and carefully heaved into
place ready for transport. A few towels were bundled up and squeezed in, to support the
heavy load, and we were soon back on the road once again. My first Jayco Assist friend called back shortly
thereafter, to give me an update and tell me that he we still working on the
problem. I must admit, he sounded a little deflated when I told him I’d got the
problem sorted (for now, at least) and that we were heading back to Darwin. I told him that we hoped we might be able to pick up a new rail in the morning.
“Great,” he said “I’ll book you in with Jayco Darwin so you can have your
trailer fixed first thing tomorrow”.
“Fantastic,” I replied, “will you take care of the
booking, or shall I call when they open in the morning?”.
Being Sunday, they weren’t open – I had already tried…
“No need,” said the chipper chap at the end of the line,
“we’ll do that for you. We’ll get you in first thing in the morning. No problem.”
Not an auspicious
start to the day…
And so, with the camper trailer put together into a neat
little bundle once again, we turned back in the direction of Darwin.
Unfortunately, we weren’t going to be able to see the southern part of Kakadu on
this trip – but the prospect of sleeping on a stable bed spurred us on (Oh yes,
as well as the pool that would also be waiting for us). So, we figured, we
might as well just head back to the same place we came from, Free Spirit caravan park.
After we had parked and reassembled the bed (replacing all
bolts and ensuring that each of the struts were firmly in place), we had a dip
in the pool and managed to sleep soundly until morning (but, not before
watching a few fruit bats who had come to gorge themselves on the palm trees
next to our van) knowing that all our problems would be solved the next day…
A friendly
vegetarian visitor from the skies above
… What fools we are!!
Waking up early, we were packed and about to head out of
the caravan park by 8:30 – ensuring that we were in time to be first in line at
Jayco when they opened. But, for some reason, neither Nat nor I truly trusted
that Jayco assist would have followed through on their promise. So, we called
the Darwin Jayco service centre
ourselves. I explained our situation to the mechanic who answered the phone, and
he seemed quite flustered, saying that he had a line of vans, trailers and
camper trailers already booked in to be fixed today. I gave him a description
of what I needed and asked if he had the part at hand.
“Yup,” he replied, “I’ve got a couple of rail tracks
here.”
“How much?” I asked.
“Oh, about $30”.
“Great,” I exclaimed (thanking my lucky stars that I didn't go with the $180 offer from the mechanic in Kakadu), “I’ll be there in 10 minutes”.
Eight minutes later we pulled up outside of the Jayco
dealership. Mere moments later, I had been shown into the workshop and had procured
the necessary part from a rack of spare bits and bobs. Just the thing needed to get us back on the road again. I
even picked up a small handful of extra screws to help secure the backboard of
the chair that had broken a week earlier. Score!
I figured, I’d taken the bed end apart and reinstalled it
a couple of times by now – so, rather than booking in to have the part
installed by the friendly Jayco mechanic (which would have meant a full day out of our travels), it would be easier to have a crack at
fixing it on the side of the road. I mean, even if everything went pear shaped, at
least it wouldn’t be too hard to call on someone who could help...
When it came time to stick the bed end back together, I
was amazed at how easily bolts slide together when they are poking through holes
drilled in a nice and straight piece of metal. And so, with a little help from Nat
and the boys, who held the bed horizontal as the first bolt or two slipped into
place, we were done in a jiffy. With the bed sliding properly again, we were soon
on our way. Sadly, there was no time to see the southern end of Kakadu; but, at
least we were on track to head to our next port of call ‘Edith Falls”.
The foot bone’s
connected to the ankle bone. The ankle bone’s connected to the shin bone..
Edith Falls was to be an awesome destination – and in
the end, we didn’t care much about dropping a day from our itinerary. So, making
promises to Nat that we would come back one day finish Kakadu properly, we
started trundling down the road once more.
Phew. Fingers crossed that we’ll stay on the road longer
this time…
Bye ‘d bye
Gregg
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